Last Updated: 12/28/2025

Tuffcomm (“Tuffcomm,” “we,” “us,” or “our”) a brand of Advanced Electronic Global Inc (“AES Global Inc”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) or interact with our products and services.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Mailing address
• Project or inquiry details

This information is typically collected through contact forms, quote requests, support inquiries, or direct communications.

b. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs

This data is used for analytics, security, and Website optimization.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide requested information
• Prepare quotations and proposals
• Deliver products and services
• Provide customer support and after-sales service
• Improve Website functionality and user experience
• Comply with legal or regulatory obligations

Our Website may use cookies or similar technologies to enhance functionality and analyze usage. You can control cookie preferences through your browser settings. Disabling cookies may limit some Website features.

4. Information Sharing and Disclosure

We may share your information only in the following circumstances:

• With trusted service providers or partners who assist in operating our business (under confidentiality obligations)
• With manufacturers or partners when necessary to fulfill products, warranties, or services
• When required by law, legal process, or government request
• To protect the rights, safety, or property of Tuffcomm or others

We do not share personal data for third-party marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent where applicable

Requests may be subject to verification and legal limitations.

8. Third-Party Websites

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Website. Continued use of the Website constitutes acceptance of the updated Policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

AES Global Inc,

Tuffcomm

Melbourne, Florida, USA

info@tuffcomm.com

+1 (321)-900-4599